A washing machine hose lets go at 2am and suddenly your Union laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
Call +1-844-578-1604
Avg. arrival under 60 minutes in Union
Flat-rate quote before any equipment runs
IICRC-certified technicians on every truck
Ask a Union homeowner who's dealt with a burst pipe at 3am and, if they called us, they'll tell you the same thing: someone answered, and someone showed up. That's the whole model.
Our Union dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
We also keep documentation formatted the way insurance adjusters actually want to see it, since most of our jobs end up crossing an adjuster's desk at some point.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
A ring that reappears within weeks of a fresh coat of paint means the moisture source is still active, and it's usually a plumbing line, not a roof issue, especially near bathrooms.
If a dehumidifier and open windows don't clear the smell within a day or two, there's an active moisture source that ventilation alone won't solve.
Hardwood cupping at the edges, laminate lifting at the seams, or carpet that stays spongy days after you last noticed water — all three point to moisture sitting against the subfloor.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Bubbling near a window frame frequently traces back to a failed seal letting water in gradually.
A small patch of mold in a corner or along a baseboard means conditions behind that surface have supported growth for a while — the source needs to be found, not just wiped away.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
Treating Water Damage Repair as a single continuous job, rather than a series of handoffs, is what keeps timelines shorter and documentation consistent.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
The first hour after a water loss decides how much of the structure is salvageable, which is why extraction is always the first truck-mount job, not an afterthought behind paperwork.
We don't call a structure dry based on a visual check — the moisture meter has the final say before equipment comes down.
Blackwater intrusions call for full PPE, controlled removal of porous materials that can't be sanitized, and hospital-grade disinfection before any reconstruction starts.
We treat the 48-hour mold window as a deadline for our own drying timeline, not a talking point.
One contract from extraction through reconstruction means you're not managing two separate companies and two separate invoices.
Specialized content cleaning often saves items that looked like a total loss at first glance, which keeps replacement costs off your claim.
This is the same sequence every job follows, whether it's a single flooded room or a full commercial loss.
Real person, real questions, fast routing — the goal is getting a truck moving within minutes of hanging up.
Moisture meters and thermal cameras trace exactly how far water has traveled, including inside walls and under flooring where it's invisible to the eye.
Extraction and drying run as one continuous process rather than two separate scheduled visits.
Every affected area gets re-tested before we call the job complete — no shortcuts on the sign-off.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
We'll show you the credentials before we show you the invoice, if that's what puts you at ease.
A nearby crew isn't a slogan — it's the gap between drying equipment running in an hour versus half a day.
You get a written estimate before equipment turns on, not a surprise invoice after the fact.
If a drying target isn't hit on schedule, equipment stays on-site at no extra charge until the readings confirm it's dry.
If our readings don't hit a safe drying standard on schedule, equipment stays running at our cost until they do — that's the bar we hold ourselves to.
The standard doesn't change based on job size — a single bathroom flood gets the same sign-off criteria as a full commercial loss.
Call +1-844-578-1604Whether your address sits in 45322 45377 or a neighboring zip, the same crew and the same response standard applies.
We track call patterns by zip code across Union to keep crew staffing matched to where emergencies actually happen.
"I've dealt with contractors before who talk a big game and disappear. The crew here in Union actually showed up on time and stayed in touch through the whole drying process."
Renee A., Union"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., Union"Professional from the first call to the final walkthrough, and they re-tested moisture before closing the job instead of eyeballing it."
Fatima J., Union"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Union"We had a slow leak for weeks without noticing, and thermal imaging found moisture in a spot we never would have checked ourselves."
Grace T., Union"They sectioned off the wet area instead of shutting down the whole office during drying, which kept us operating almost normally."
Nathaniel W., Union"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Union"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Union"Our upstairs bathroom leaked into the kitchen ceiling below and the crew traced it back to a failed wax ring on the toilet, not just patched the visible ceiling stain."
Melissa C., Union"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Union
